Yes, absolutely. We understand that your hosting requirements can evolve over time. Our platform is designed to provide maximum flexibility, allowing you to upgrade, downgrade, or migrate between our hosting plans at any point during your billing cycle.

This policy applies to all our hosting solutions, including shared web hosting and Virtual Private Servers (VPS), even if you have prepaid for a full year.

How the Billing Adjustment Works

Imageleet automated billing system makes the process seamless. When you request a plan change, the system calculates the value of the unused time remaining on your current plan. This amount is then automatically applied as a credit toward your new plan.

• For an Upgrade: You will only be charged a pro-rated amount for the difference between your new and old plan for the remainder of your billing term.

• For a Downgrade: The credit from your previous, more expensive plan will be applied to the cost of the new, less expensive plan. Any remaining balance is added to your account as a credit, which can be used for future renewals or new service purchases.

Example Scenario: Upgrading Your Plan

Let's say you have our "Basic Plan" at a cost of $120 per year. Six months into your subscription, you decide you need more resources and wish to upgrade to our "Professional Plan," which costs $240 per year.

1. Credit Calculation: You have six months of unused time on your Basic Plan, which has a value of $60.

2. New Plan Cost: The cost of the Professional Plan for the remaining six months of your term is $120.

3. Final Invoice: Our system applies your $60 credit to the new amount. You will receive a one-time, pro-rated invoice for $60 ($120 - $60) to complete the upgrade. Your renewal date remains the same.

Example Scenario: Downgrading Your Plan

Imagine you have the "Professional Plan" at $240 per year. After three months, you realize you don't need that level of resources and decide to downgrade to the "Basic Plan" at $120 per year.

1. Credit Calculation: You have nine months of unused time on your Professional Plan, which has a value of $180.

2. New Plan Cost: The cost of the Basic Plan for the remaining nine months of your term is $90.

3. Account Credit: The system applies your $180 credit. After covering the $90 cost of the new plan, the remaining $90 ($180 - $90) is added to your account's credit balance for you to use on any future invoices.

How to Request a Plan Change

To initiate an upgrade or downgrade, simply log in to your client account area and select the service you wish to modify. You will find an option to "Upgrade/Downgrade" the package. You can also simply open support ticket in members area to upgrade or downgrade to desired plan.

If you have forgot cPanel hosting control panel password for your account it can be reset from client area.

1) Login to members area at https://clients.imageleet.com

2) Visit Product Tab and open the Hosting package for which you want to reset the control panel password.

3) Use Password option to setup new password.

If you still experience problem please contact our support team by opening ticket in client area or mail us at [email protected]

Backing up your website is essential to protect against data loss caused by server failures, hacking, or accidental deletions. Fortunately, cPanel offers multiple backup options, including full, partial, and database-specific backups. In this guide, you’ll learn how to create, download, and restore various types of backups using cPanel.

1. Types of Backups in cPanel

cPanel supports the following backup types:

• Full Backup: A complete backup of your entire account, including website files, databases, emails, and settings.

• Partial Backup: A backup of selected components such as:

  • Home Directory (website files)

  • MySQL Databases

  • Email Forwarders & Filters

  • SSL Certificates

• Database Backup: An export of an individual MySQL database.

2. How to Create Backups in cPanel

A. Creating a Full Backup

1. Log in to cPanel via yourdomain.com/cpanel or through the Imageleet Members Area → Product → Login to cPanel.

2. Navigate to the Files section and click Backup.

3. Under Full Backup, click Download a Full Website Backup.

4. Choose a backup destination:

   • Home Directory (stored in your account)

   • Remote FTP

   • Remote FTP (Passive Mode)

   • SCP (Secure Copy Protocol)

5. Optionally, enter an email address to receive a notification upon completion.

6. Click Generate Backup.

7. Once the process is complete, the backup will be saved in the selected location.

B. Creating Partial Backups

1. In cPanel, go to the Backup section.

2. Under Partial Backups, choose the component you want to back up:

   • Home Directory

   • MySQL Databases

   • Email Forwarders & Filters

   • SSL Certificates

3. Click the Download button next to the desired item.

4. The selected backup will be saved directly to your computer.

C. Creating a Database Backup

1. Go to the Databases section in cPanel and click MySQL Databases or phpMyAdmin.

2. Locate the database you wish to back up.

3. Use one of the following methods:

   • In phpMyAdmin: Click Export, choose the format (usually SQL), then click Go to download.

   • In cPanel's Backup section: Click the database name to download it.

3. How to Download Backups

• Full backups stored in the Home Directory: Go to File Manager > backups folder, then download the .tar.gz or .zip file.

• Partial backups: These are downloaded immediately when selected.

• Remote backups (FTP/SCP): Access the designated remote server to retrieve the backup files.

4. How to Restore Backups in cPanel

A. Restoring a Full Backup

Note: Full backups usually require assistance from your hosting provider to restore properly unless you have root access.

1. In cPanel, go to the Backup section.

2. Under Restore a Full Backup/cpmove File, click Choose File.

3. Upload the .tar.gz or .cpmove file.

4. Click Upload and wait for the process to complete.

B. Restoring Partial Backups

Restoring the Home Directory

1. Go to File Manager in cPanel.

2. Upload the .tar.gz file.

3. Right-click the file and select Extract to restore your website files.

Restoring a MySQL Database

1. Go to MySQL Databases in cPanel.

2. Use the Import option to upload the .sql file.

Or via phpMyAdmin:

1. Select the desired database.

2. Click Import → Choose File → Go.

Restoring Email Forwarders & Filters

1. Navigate to the Backup section in cPanel.

2. Under Restore, select Email Forwarders or Filters.

3. Upload the corresponding backup file.

5. Best Practices for Website Backups

• Schedule Regular Backups: Automate using cPanel’s Backup Wizard or a cron job.

• Store Backups Offsite: Use FTP, SCP, or cloud services for added security.

• Test Backup Restorations: Periodically restore backups on a staging server to ensure they work.

• Keep Multiple Backup Versions: Avoid overwriting older backups—maintain several recovery points.

By following these steps, you can confidently manage your website's backups and ensure that your data remains secure and recoverable.

How to Find Your Hosting Account DNS Nameservers

You can find the nameservers for your hosting account in the welcome email we send upon account creation. If you need to locate them again, follow the steps below:

1. Log in to your client area at https://clients.imageleet.com.

2. From the main menu, navigate to Services > My Packages.

3. Click on the hosting package for which you need DNS information.

4. Under the Additional Details section, you will find the Nameservers and Server IP.

If you encounter any issues or need further assistance, please don’t hesitate to submit a support ticket or contact us via email at [email protected].

How to Force HTTPS (SSL) on cPanel Hosting

There are several methods to force your website to load via HTTPS in Imageleet cPanel Web hosting Account . Here are the most effective approaches:

Method 1: Using .htaccess (Recommended)

1. Access your .htaccess file:

   • Go to cPanel → File Manager

   • Navigate to your public_html folder

   • Edit (or create) the.htaccessfile

2. Add these rules at the top:

   RewriteEngine On
   RewriteCond %{HTTPS} off
   RewriteRule ^(.*)$ <a href="https://%{HTTP_HOST}%{REQUEST_URI}">https://%{HTTP_HOST}%{REQUEST_URI}</a> [L,R=301]

Method 2: Using cPanel's Built-in Redirects

1. Go to cPanel →Domains→Redirects

2. Select Permanent (301) redirect type

3. Choose your domain from the dropdown

4. Leave the "redirects to" field empty

5. Select "https://" from the dropdown

6. Check "Wild Card Redirect" option

7. ClickAdd

Method 3: For WordPress Sites

If using WordPress, you can also:

1. Install the "Really Simple SSL" plugin, or

2. Add this to wp-config.php:

   define('FORCE_SSL_ADMIN', true);
   define('FORCE_SSL', true);

3. Or go to Settings → General and change both URLs to https://

Method 4: PHP Force Redirect

Add this to your PHP files (before any output):

if ($_SERVER['HTTPS'] != "on") {
    header("Location: <a href="https://" "="">https://"</a> . $_SERVER['HTTP_HOST'] . $_SERVER['REQUEST_URI']);
    exit();
}

Verification

After implementing:

1. Clear your browser cache

2. Test by visiting your site with http:// (should redirect to https://)

3. Use SSL checkers like SSL Labs (https://www.ssllabs.com/ssltest/)

Troubleshooting

If you get redirect loops:

1. Check for multiple redirect rules

2. Verify your SSL certificate is properly installed

3. Ensure your site loads properly with https:// forcing redirects

Remember to always back up your .htaccess file before making changes.

Please feel free to contact our support team if you still face problem and we will configure this for you.

To enable mod_rewrite (URL rewriting) for your hosted website, follow these steps:

Step 1: Create or Edit Your .htaccess File

1. Log in to your cPanel account

2. Navigate to "File Manager" in the Files section

3. Go to your website's root directory (usuallypublic_htmlor a subfolder if your site is in one)

4. Either:

   • If.htaccessexists, right-click and select "Edit"

   • If it doesn't exist, click "New File" and name it.htaccess

Step 2: Add mod_rewrite Rules

Add these lines to your.htaccessfile:

<IfModule mod_rewrite.c>
    RewriteEngine On
    
    # Your rewrite rules go here
    # Example: RewriteRule ^products/([0-9]+)/?$ product.php?id=$1 [NC,L]
</IfModule>

Step 3: Common Configuration Options

To remove .php extensions:

RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME}\.php -f
RewriteRule ^(.*)$ $1.php [L]

To force HTTPS:

RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

To remove www:

RewriteCond %{HTTP_HOST} ^www\.(.+)$ [NC]
RewriteRule ^(.*)$ https://%1/$1 [R=301,L]

Step 4: Save and Test

1. Save the.htaccessfile

2. Test your website to ensure the rules are working as expected

Important Notes

1. Make sure mod_rewrite is enabled on the server (it usually is by default in cPanel)

2. Always back up your.htaccessfile before making changes

3. Syntax errors in.htaccesscan make your site inaccessible - if this happens, delete or rename the file via FTP or File Manager to restore access

4. For WordPress sites, the default.htaccessrules are usually sufficient

If you encounter 500 Internal Server errors after editing.htaccess, check your syntax carefully or revert to a previous version.

Step 1: Log in to cPanel

1. Access your cPanel by going to http://yourdomain.com/cpanel (replace with your actual domain). You can also login to cPanel from Members Arear ->
   

2. Enter your username and password

Step 2: Find the MySQL Databases Section

1. In the cPanel dashboard, look for the "Databases" section

2. Click on "MySQL Databases"

Step 3: Create a New Database

1. In the "Create New Database" section:

   • Enter a name for your database (usually prefixed with your cPanel username)

   • Click "Create Database"

Step 4: Create a Database User

1. Scroll down to "MySQL Users" section

2. Enter a username and password (make it strong!)

3. Click "Create User"

Step 5: Add User to Database

1. In the "Add User to Database" section:

   • Select the user you just created from the dropdown

   • Select the database you created

   • Click "Add"

Step 6: Set User Privileges

1. On the next screen, check all privileges or select specific ones needed

2. Click "Make Changes" to save the permissions

Step 7: Note Your Connection Details

You'll need these details to connect to your database:

• Database name: cpanelusername_dbname

• Username: cpanelusername_dbuser

• Password: [the one you set]

• Hostname: localhost

Alternative Method (Using Database Wizard)

cPanel also offers a simpler wizard:

1. In cPanel, go to "MySQL Database Wizard"

2. Follow the step-by-step instructions to:

   • Create a database

   • Create a user

   • Assign privileges

   • Connect them together

Steps to Create an Email Account in cPanel:

1. Log into cPanel:

   • Access your hosting account’s cPanel by visiting yourdomain.com/cpanel
     

2. Navigate to Email Accounts:

   • Once logged in, scroll down to the Email section and click on Email Accounts.

3. Click on Create:

   • On the Email Accounts page, click the Create button to start setting up a new email account.

4. Select Domain:

   • If you have multiple domains, you can choose the domain you want to create the email address for from the drop-down list.

5. Enter Email Address:

   • In the Username field, type the email address you want to create (e.g., info, support, or your name). The full email will be like [email protected].

6. Set Password:

   • Create a strong password for your email account. You can either manually enter a password or use the Generate option to let cPanel create one for you.

7. Set Mailbox Quota:

   • You can specify the mailbox quota (the storage limit) for the account. If you want unlimited storage, you can choose the Unlimited option.

8. Click Create:

   • Once all the details are filled in, click the Create button. Your new email account will be created.

Accessing Your Email Account:

After creating the email account, you can access it through Webmail by going to yourdomain.com/webmail or configure it in an email client (e.g., Outlook, Gmail, etc.) using the provided IMAP/POP and SMTP settings.