Yes, absolutely. We understand that your hosting requirements can evolve over time. Our platform is designed to provide maximum flexibility, allowing you to upgrade, downgrade, or migrate between our hosting plans at any point during your billing cycle.
This policy applies to all our hosting solutions, including shared web hosting and Virtual Private Servers (VPS), even if you have prepaid for a full year.
How the Billing Adjustment Works
Imageleet automated billing system makes the process seamless. When you request a plan change, the system calculates the value of the unused time remaining on your current plan. This amount is then automatically applied as a credit toward your new plan.
For an Upgrade: You will only be charged a pro-rated amount for the difference between your new and old plan for the remainder of your billing term.
For a Downgrade: The credit from your previous, more expensive plan will be applied to the cost of the new, less expensive plan. Any remaining balance is added to your account as a credit, which can be used for future renewals or new service purchases.
Example Scenario: Upgrading Your Plan
Let's say you have our "Basic Plan" at a cost of $120 per year. Six months into your subscription, you decide you need more resources and wish to upgrade to our "Professional Plan," which costs $240 per year.
Credit Calculation: You have six months of unused time on your Basic Plan, which has a value of $60.
New Plan Cost: The cost of the Professional Plan for the remaining six months of your term is $120.
Final Invoice: Our system applies your $60 credit to the new amount. You will receive a one-time, pro-rated invoice for $60 ($120 - $60) to complete the upgrade. Your renewal date remains the same.
Example Scenario: Downgrading Your Plan
Imagine you have the "Professional Plan" at $240 per year. After three months, you realize you don't need that level of resources and decide to downgrade to the "Basic Plan" at $120 per year.
Credit Calculation: You have nine months of unused time on your Professional Plan, which has a value of $180.
New Plan Cost: The cost of the Basic Plan for the remaining nine months of your term is $90.
Account Credit: The system applies your $180 credit. After covering the $90 cost of the new plan, the remaining $90 ($180 - $90) is added to your account's credit balance for you to use on any future invoices.
How to Request a Plan Change
To initiate an upgrade or downgrade, simply log in to your client account area and select the service you wish to modify. You will find an option to "Upgrade/Downgrade" the package. You can also simply open support ticket in members area to upgrade or downgrade to desired plan.